SUPPORT

SUPPORT  — YOU CAN COUNT ON IT.

We Don’t Install And Walk Away

We’ve installed your security system, and we’ll take care of it.  Comprehensive technical support is included in all of our quotes and projects. 

Contact us for support →

We’ll Make Sure You’re Set Up For Success

Here’s what our support plans look like.

01 Remote

 Our first line of support is always remote. We’re here to answer questions, provide basic troubleshooting guidance, and securely access your systems to resolve issues. 

02 On-Site

 We'll come to you if remote troubleshooting isn’t the right solution. Dan is here to schedule an on-site visit to inspect further and assess any security system issues. 

03 Warranty

 Part of our ongoing support is warranties for equipment and our work. We offer a standard 5-year warranty on our installation work. 

Ready to Find Your Security Solution?

Whether you know exactly what you want or if you just have questions about your options, we’re here to chat about securing your business. Contact us today. 

A staff member holding a key fob to the access control panel.
Jason from Otm Systems pointing at the security system drawing he created for an outdoor site that needed a security system.
A dome security surveillance camera being installed by Dan Tobias of Otm Systems in Kamloops.
Access card being used to open the office building door in Kamloops. Installed by Otm Systems.
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